ABOUT US

OZTI EAST AFRICA

With over 15 years of experience, we are the industry leader in kitchen, bar & laundry design, equipment supply, and technical support in our region. Starting in 2008 developing our working kitchens as chef and restaurateur, we have progressed to a full-scale company, becoming an extremely reliable partner.

OZTI EAST AFRICA is your one-stop shop, where we offer our clients a variety of services according to the environment they live in. We have achieved over 380 successful installations all over the island and across Tanzania since we began.

The owners of the company have a hospitality background and have had experience running a restaurant on the island. They are fully aware of the flow, the infrastructure of the country, humidity, electricity, and the availability of equipment.

Our Services

LAYOUT DESIGN OF KITCHENS, BARS & LAUNDRY ROOMS

Depending on your requirements, our design team will prepare the layouts for your kitchen, bar, or laundry, consulting with the architect to retrieve plans or by on-site measuring.
EQUIPMENT SUPPLY FOR KITCHENS, BARS & LAUNDRY ROOMS

All equipment listed in the design layout will be quoted on and supplied by OZTI EAST AFRICA. Our products are produced in our supplier factories on demand and shipped to the site.
INSTALLATION

We provide all engineering plans for design layouts and equipment and supervise all engineering work. When the goods are imported all engineering points are ready for swift installation by our technical team.
COMMISSIONING

Our technical support team will commission projects by producing user training on all equipment and basic preventative maintenance training for the in-house maintenance team.
TECHNICAL SUPPORT & AFTER SALE SERVICE

We provide yearly preventative maintenance contracts and 24-hour after-service and technical support. Our technical support team is managed by an expert qualified technician, providing service from base and mobile workshops, which are fully equipped with top-of-the-range tools.
SPARE PARTS

OZTI EAST AFRICA offers original spare parts services. We have over 2000 original spare parts in stock in Zanzibar for all our equipment. We ensure the availability of spare parts so our equipment can be used effectively and over a long period of time.
WARRANTY

All products have a 12-month warranty on production factory defects. We have a special rate in case of warranty calls out and labor.
AIR CONDITIONING

We offer air conditioning services, sold and installed by OZTI East Africa, and which carry a 12-month warranty with professional, experienced technical support on hand and immediate availability of original spare parts.
BEER DRAUGHT INSTALLATION

We have well-trained technicians working on the installation of beer draught systems all over the island. This comes along with the sanitation of the draught system every 14 days to ensure our clients enjoy fresh beer.
ICE

OZTI EAST AFRICA is also the manufacturer and distributor of ICE in Zanzibar. Our ICE is made of 100% pure drinking water that is properly purified by our cartridge filters and Reverse Osmosis systems. We offer quality ICE services at an affordable price, in different sizes.

Our Vision

Our vision is to lead through technical innovation, operational excellence, superior customer service, and unsurpassed value. We offer design, equipment supply, installation, and after-sales service supported by several qualified expatriate experts each with a team of trained local technicians.

Disclaimer:

All our services are exclusively for the clients of OZTI East Africa, we do not offer retail services whether for our equipment or spare parts, or provide any technical support to clients and products not sold or installed by OZTI East Africa.

The Team

Waldemar Muggenburg

MANAGING DIRECTOR

Sjani Muggenburg

DIRECTOR

Ramla Mono

SALES MANAGER

Said Amour

CHIEF ACCOUNTANT

Ramla Msechu

LOGISTICS MANAGER

Omar Haji

Hassan Yazid

TECHNICAL MANAGER

Twayba Salim

ARCHITECHTURAL DESIGNER

We have 4 technical support teams comprised of highly skilled, well-trained, hardworking local technicians who are qualified in different fields. With more than a decade of experience, our technical support teams are competent in conducting professional installations, maintenance, troubleshooting, and support, recognized and approved by the suppliers. Our teams are on standby as we also offer 24-hour after-sales mobile services.

TECHNICAL SUPPORT TEAM

Our office support team deals with handling a variety of administrative and support duties for the company. They customize accounts, follow up on the technical support teams, facilitate communications with clients, prepare quotations according to their requests, take stocks, file paperwork, and perform basic research and development.

OFFICE SUPPORT TEAM

Since 2018, the recycling team has been striving to gather innovative ideas to produce quality recycled products to clean our island and fund education and empowerment programs through sales. Our recycling team has been supportive through the entire journey, providing a helping hand to the technical support team and at the same time joining efforts in the fight against plastic pollution.

RECYCLE TEAM

WHY CHOOSE OZTI AS YOUR SUPPORT PARTNER?

We DESIGN your kitchen, bar, laundry, and cold storage layouts according to your preference, optimizing our client’s productivity in their working space.

We have technicians with more than a decade of experience, trained by our supplier technicians from abroad. They conduct professional INSTALLATIONS according to the Mechanical Electric Plumbing plan and services.

We also provide yearly preventative MAINTENANCE contracts to ensure all our equipment performs well over a long period.

We offer 24-hour AFTER-SALES mobile services for TECHNICAL SUPPORT all over the country, to provide assistance and services to clients who have issues related to our equipment.

We carry with us our original SPARE PARTS, ready for diagnostic, repair, or exchange. We have over 2000 different spare parts in stock.

OZTI EAST AFRICA is committed to one supplier in a category, all the suppliers we are working with are from Turkey due to HIGH QUALITY RELATIONS, the availability of unlimited raw materials, more affordable labor, and reasonable prices.

We provide TRAINING to our clients’ in-house maintenance team for basic preventative troubleshooting.

We offer free equipment exchange during the WARRANTY period in case of production factory defects. We also offer special rates on warranty technical support.

As one of Turkey’s first manufacturing companies in the industrial kitchen equipment sector, Öztiryakiler, which manufactured in a 50 m² workshop in the early years of 1958, today serves with over 1600 employees in a 130,000 m² closed production area.

Founded in 1969 in Izmir, Turkey, TOLKAR began as a family business focused on manufacturing textile and industrial laundry machines. Committed to continuous development and customer satisfaction, TOLKAR has evolved into three innovative production factories in İzmir Ataturk Industrial Zone.

Frigo Block, a Turkish manufacturing company, boasts over 25 years of experience in producing industrial refrigeration units using ammonia, carbon dioxide, and freon refrigerants. The company prioritizes Total Quality Management and adheres to ISO 9001:2008 quality standards.

Established in 2000 in Pendik–Kurtkoy, Izopanel ventured into the cooling sector. The evolving manufacturing technologies prompted investments, accelerating development and enhancing efficiency. Currently, Izopanel operates with a 3200 m2 indoor space, producing approximately 300,000 m2.