Services

Depending on your requirements, our design team will prepare the layouts for your kitchen, bar, or laundry, consulting with the architect to retrieve plans or by on-site measuring.

All equipment listed in the design layout will be quoted on and supplied by OZTI EAST AFRICA. Our products are produced in our supplier factories on demand and shipped to the site.

We provide all engineering plans for design layouts and equipment and supervise all engineering work. When the goods are imported all engineering points are ready for swift installation by our technical team.

Our technical support team will commission projects by producing user training on all equipment and basic preventative maintenance training for the in-house maintenance team.

We provide yearly preventative maintenance contracts and 24-hour after-service and technical support. Our technical support team is managed by an expert qualified technician, providing service from base and mobile workshops, which are fully equipped with top-of-the-range tools.

OZTI EAST AFRICA offers original spare parts services. We have over 2000 original spare parts in stock in Zanzibar for all our equipment. We ensure the availability of spare parts so our equipment can be used effectively and over a long period.

All products have a 12-month warranty on production factory defects. We have a special rate in case of warranty calls and labor. 

We offer air conditioning services, sold and installed by OZTI East Africa, and which carry a 12-month warranty with professional, experienced technical support on hand and immediate availability of original spare parts.

We have well-trained technicians working on the installation of beer draught systems all over the island. This comes along with the sanitation of the draught system every 14 days to ensure our clients enjoy fresh beer.

OZTI EAST AFRICA is also the manufacturer and distributor of ICE in Zanzibar. Our ICE is made of 100% pure drinking water that is properly purified by our cartridge filters and Reverse Osmosis systems. We offer quality ICE services at an affordable price, in different sizes.